FAQ

 

How do you ship packages?

Most smaller items are shipped via the French or English postal services. We advise our customers to   

insure their goods. In some cases, we use transporters such as FedEx or Exapaq. If you have a 

preference, please let us know and we will try to suit your requirement.

If I prefer to use my favorite shipping company, how long will it take you to provide me a quote?

The turnaround for this can be very fast (a couple of hours) or several days, depending where the item is

located.

Do you ship worldwide?

We ship to most but not all countries, including most countries in Europe. Feel free to ask if we ship to your country.

Can I get additional photos of an item?

Maybe. Depending upon the item, it may be possible to provide serious customers with additional photos. However, it can take several days to get a photo taken and sent.

Can you send me an item before you receive payment for it?

- No.

If I am looking for an item that is not shown on your website can you still get it for me?

Perhaps. We maintain a wish list and sometimes we are able to locate an item that a customer is looking for that isn't on our website.

How often do you add new items to the website?

As often as we can, but not on any regular schedule..

Can you tell me how much an item marked "sold" was sold for?

No.

Can you tell me how much my item(s) are worth?

No. We are not licensed appraisers and we do not do free appraisals. It is very difficult to appraise items without having them in hand and it requires a great deal of time. If you are looking for an appraisal, you should contact someone in your area.

Do you ever have a "sale?"

We have never had an across-the-board sale, although occasionally we mark down selected items. All prices are subject to change without notice, so you may check back and see that we have either lowered or raised the price of an item.